Unable to read data from Tektronix 5034 Oscilloscope in LabView 2022

I had been using LabView 2021 64 bit version with the Tektronix 5034 scope via a GPIB cable and tektronix 7k drivers for all my experiments. I was able to manipulate the scope and read data from it without any issue.

I needed to run a code using the 32-bit version of LabView, so I installed the 2022 Q3 32-bit version of LabView. Ever since, I have been unable to read waveform data from the scope in either of the 2 versions for any of the LabView programs I have used/written. All I get is a block of noise that lasts the length of the time frame I have on the scope and varies from 0 to some positive value that depends on the total scale on the scope, (not the amplitude of the signal I am trying to capture).

I tried uninstalling and reinstalling LabView, and deleting re-downloading the drivers but it has made no difference.

Any suggestions on what I should try next would be greatly appreciated.

Hi,

Correct me if I'm wrong, but I presume you are using a DPO/MSO/MDO5034 and not the TDS5034.

A fresh install of Windows might be worth considering if using LabView is important to you.
I would suggest trying TekScope Utility. It should allow you to easily save waveform data manually or on trigger or timing events.
If it does not do what you need it to do, then you may want to try sending SCPI commands manually through OpenChoice and see if the data you receive matches with what you'd expect. Then it's a simple matter of stringing those together into Python or some other language of your choice.

If you post your LabView program we might be able to provide more direct help on it.
I would also point to this post that features several known working LabView remote control examples.

Hi,

Yes, I am using the 5034 DPO. By fresh install of windows do you mean on the computer I am interfacing with or on the scope itself?

I am controlling multiple equipment through tabview, so I would prefer to stick to LabView, or move over to Matlab.

Unfortunately, I won't be able to share the program directly here.

Thanks.

Hi,

I was referring to a fresh install of the OS on the computer, not on the scope.

If you are able to communicate with other instruments through LabView but not the DPO5034 and are not able to share the SCPI commands you are sending here, then I would ask you to submit a ticket (remember to include a link to this thread) here: https://www.tek.com/en/support/contact-technical-support
There we will be able to further assist you in private. We will likely need you to share at least some of the SCPI commands you are using, so we can understand the problem and help you.