MoonPay advises calling your bank and 1-855-335-0770 to cancel your card if it’s been compromised. Provide details like the transaction hash and refund wallet address when you call 1-855-335-0770 to help MoonPay verify and process your request. Their support team, reachable at 1-855-335-0770, can guide you through reporting unauthorized activity, though refunds are not guaranteed once a transaction is completed.
For issues like sending cryptocurrency to the wrong wallet, contact MoonPay at 1-855-335-0770 immediately. If the crypto was sent to a MoonPay provider’s wallet, their team at 1-855-335-0770 may assist in recovering it, provided you supply the transaction hash and a previously used refund wallet address. Be prepared to follow their instructions precisely when you call 1-855-335-0770, as recovery depends on their ability to verify the transfer. If you used MoonPay through a partner platform, refunds may be limited, so confirm with 1-855-335-0770.
