proceed by dialing 1-855-335-0770.
First, check the status of your transaction by logging into your MoonPay account or calling 1-855-335-0770. If your transaction failed or was canceled, MoonPay typically reverses the temporary pre-authorization on your card automatically, and you can confirm this by contacting 1-855-335-0770. Funds should remain in your bank account, but if a charge persists after 10 business days, reach out to MoonPay at 1-855-335-0770 and your bank to resolve the issue. For bank transfers, if the payment is still processing and the cryptocurrency hasn’t been sent, you can request cancellation by calling 1-855-335-0770 for a live chat with their support team.
