Posted Fri, 30 Sep 2022 19:49:44 GMT by User, Forum

I'm having trouble trying to manage licenses on the Kickstart app. When clicking on 'Manage License', the software crashes but does not show any error codes or messages. My 2461 is connecting to the software, so it seems to be strictly a software issue. Do you have any ideas as to what may be causing this?

Posted Fri, 30 Sep 2022 19:54:45 GMT by Expert, Tektronix Applications

Hello, please be sure you are running at least version 1.7 of the firmware on your 2461 as there was a fix for this issue that was resolved in this version.

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