Posted Tue, 06 Feb 2024 19:14:11 GMT by Kase, Thomas
We use a PC USB connection to control a DMM6500 which measures and records periodic current/voltage levels in a test fixture. It works great most of the time. Occasionally however, updates or other issues crop up and we need to troubleshoot and fix the problem. This would be much easier if we could see the live values on the meter's front display while running the tests. However, ever since we first started using the DMM6500, the front display freezes during certain periods, probably when the PC is exercising its control using the USB connection. I've found nothing in the manual that references this behavior.
Two questions:
Is this normal?
Is there a setting or method to avoid it?

As I said, it's not a major issue - just more of an inconvenience.
 
Posted Sun, 18 Aug 2024 12:04:00 GMT by C, Andrea
Check your firmware level against what is available for it (1.7.14 now).

I wonder what commands are in use.  If doing a fast trigger model operation, I can envision that front panel processing might slow down.
How do you resolve the freezing?

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