Update 3:<br>
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I didn't mention this in Update 2, but the SAVE:IMAGE "E:/temp.png"; command does indeed save a screenshot. However, this means I need to physically remove the USB drive from the scope and read from the USB drive with my PC -- far from ideal.<br>
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I've since forced reinstallation of the scope firmware and the same issues are still present. HARDCOPY START doesn't send anything over USB, and FILESYSTEM:READFILE "E:/temp.png" also does not send anything over the USB VISA interface.