"Save Confirmation" message appears in screen captures since latest TekScope Update

Posted Mon, 07 Nov 2022 15:47:00 GMT by Lemke, Tim

Ever since updating to the latest TekScope version, I now see the "Save Confirmation" message in the screen captures I am saving.
Has anyone else had this problem, and is there a solution? (see attachment)

Posted Fri, 11 Nov 2022 17:08:22 GMT by Teles, Afonso

Hi Tim,

From what you have shown us, this appears to be a bug.
I ask that you open a ticket with us and we'll work together to solve this issue: https://www.tek.com/en/support/contact-technical-support

Posted Fri, 11 Nov 2022 18:08:12 GMT by Lemke, Tim

I have Software version

1.44.3.1225 -rel- (Date 2022-09-01 Time 21:14:10)

Posted Tue, 15 Nov 2022 16:58:14 GMT by Teles, Afonso

It appears this is a small bug in 1.44 that will be fixed in the coming releases.

The cause seems to be the "Displayed Colors" and "Screen Capture Colors" options in the "User Preferences" menu being set differently. That is, if both options are set to "Normal" or "Inverted", this bug will not occur.

The current workaround is to set the options identically.