Posted Tue, 29 Aug 2023 07:00:39 GMT by MALANDA, Thales Hardware Design Leader
We are using Tektronix optiques probes. 
Two cables was broken with the below detail :
1-  X005240 "21-Jul-2023", +/- 50V, TIVPMX 10X : Mechanical breakage
During the manipulation of the cable, the internal Pin of the cable was broken.
2-  X003035 "08-Feb-2021", +/- 50V, TIVPMX 10X : Electrical issue
- The cable divides the expected reading value by 2 (Exp: the expected value is 20V, the oscilloscope signal shows 10V).
- After a few minutes the cable no longer measures anything, the value remains at zero.

Question :
1- It's possible to repair both cable ?
2- How can I proceed to return the broken equipment to you ?
Posted Tue, 29 Aug 2023 16:27:08 GMT by Teles, Afonso
Hi Thales,

I would suggest sending an email to and they should be able to help you setup a repair for your probe tips.
Posted Wed, 30 Aug 2023 06:58:38 GMT by MALANDA, Thales Hardware Design Leader

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