TDS3014B locked on splash screen

Good evening,
My scope is locked on splash screen, please do you have an idea ?
Is there a way to do a complete reset?
Regards
Franck
 

Hi Franck,

Sorry to hear. You'll want to go through the diagnostics procedures on the service manual to start: https://www.tek.com/en/manual/tds3000b-series

Hi Afonso,

Thank for return. I have this doc, and I have verified the preliminary, alls is ok..........I continue.....

Regards