• The windows doesnot come up and touch screen issue

    Hello,
    I have a 4200-scs and am experiencing some issues that may be connected. Here are the problems I’m facing:    
      1. When I turn on the machine, the touch screen doesn’t work but the external monitor does.    
      2. Windows doesn’t come up and it tells me I have to put in the bootable disk.    
     3. Assuming I need to reinstall Windows, can I install Windows 10 and install new Clarious software? Are there any additional steps required?  Thank you for your help.