Andrew Walsten

Andrew Walsten

Joined: 10/1/2020

  • RE: DPO70404 Firware Update Causing Crashing

    Mon, 09 Dec 2024 14:44:14 GMT – DPO70404 Firware Update Causing Crashing
    Here is the dump file.

  • DPO70404 Firware Update Causing Crashing

    Mon, 09 Dec 2024 14:23:56 GMT – DPO70404 Firware Update Causing Crashing
    I have a DPO70404 oscilloscope that runs on Windows XP Pro that I was having issues getting to communicate over LAN. The VXI would crash every time it would connect with TekVisa. I tried to do a firmware update. It was on version 3.0.0 and the newest version on the Tektronix website was 5.3.5 (2012). I ran the install and it said, "DDSignInstall32.exe has encountered a problem and needs to close. We are sorry for the inconvenience." The install completed and now every time TekScope opens, it crashes Windows XP. I've included some images showing what I am seeing. Does anyone have any suggestions for what I could do?