Posted Fri, 30 Sep 2022 19:48:42 GMT by User, Forum

We recently had a DPO3014 oscilloscope fall off a table in our lab. As a result of the fall the fan broke off of its supports. In attempting to repair the fan using the Tektronix published repair and troubleshooting guide, the fan was temporarily repositioned but the oscilloscope now no longer turns on. When the power button is pressed, the fan tuns on but the screen never does. Where can I send it for repair.

Posted Fri, 30 Sep 2022 19:53:43 GMT by Expert, Tektronix Applications

Please contact Tektronix service team directly. Below you can find the contact information for our Service Department and someone will be happy to help. Ask about insurance against accidents as well if you want to protect your instruments.
Tektronix/Keithley Repair/Calibration:
Web: https://www.tek.com/en/service-quote
Email: rmarequest@tektronix.com
Calibration services for all other products:
Web: https://www.tek.com/fastquote
Email: mvs@tektronix.com

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