MSO54 Mount Network Drive stopped working

In the past I have been able to mount a network drive to my MSO54 but this has stopped working. I upgraded to the latest code 1.38.1.2189 and the menus changed but I can still not mount a drive. When I enter all the information and click OK, nothing happens.

A colleague tried it on his scope and it works. Then he tried it with his credentials on my scope but it did not work so it seems to be my scope.

Can you help resolve this issue?

Hello,

Please confirm your coworkers firmware version. Also when setting up the networked please follow the below FAQ:

https://www.tek.com/en/support/faqs/how-do-i-set-network-drive-my-5-series-mso-or-6-series-mso