MDO34 Password Reset

User, Forum
Posted Thu, 29 Sep 2022 23:13:03 GMT by User, Forum

The Password has been set and we do not know what it is. What can we do to reset the unit (and password)?

Answer
Expert, Tektronix Applications
Posted Thu, 29 Sep 2022 23:18:05 GMT by Expert, Tektronix Applications

There is no default password. When shipped new with 3-SEC, there is no password setup.
If a user sets a password, it is NOT cleared when running TekSecure Erase.
If the password is lost or forgotten, the only way to reset it is to return the scope to Tektronix for service.

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