Please follow the shipping instructions below:
To ensure that your instrument arrives at our depot undamaged, it is important that you follow the steps listed below:
* Only package the instrument you have requested us to service. We do not require accessories, cables, power cords etc.
* Use a sturdy cardboard shipping carton that has not been previously used and is large enough to allow room for at least 3 inches of foam padding around the instrument.
* Secure the bottom flaps of your carton with tough packaging tape or box staples.
* Line the bottom and sides of the carton with plastic film specified for use with foam-in-place chemicals.
* Be aware of the possibility that your instrument is static sensitive. Do not use styro-foam in packaging your unit.
Tektronix will not return the units to the customer in the original manufacturing box, as the boxes were not designed for multiple use. To ensure ample and effective packaging, our Service Depots use a corrugated box with instant pack to protect the unit. As an exception, when customers send units in packing crates or non- disposable shipping containers, this is noted on the RMA and returned to the customer with the unit. By following these steps, you will prevent shipping damage to your unit.
Please do not send in accessories with your instrument(s) for service unless required. If you are unsure as to what should be returned for service please contact our Customer Care Center and one of our service professionals will assist you. Accessories, cables, cords "along for the ride" run the risk of damage in transit, or being disconnected from the instrument during service.
Also just a quick search on tek.com from ESD found the link below.
https://www.tek.com/en/manual/read-first
and
https://www.tek.com/en/manual/oscilloscope/eos-and-esd-prevention-system-for-tektronix-electrical-and-optical-sampling-modulesdsa8300-sampling
