Hello,
We are using Tektronix optiques probes.
Two cables was broken with the below detail :
1- X005240 "21-Jul-2023", +/- 50V, TIVPMX 10X : Mechanical breakage
During the manipulation of the cable, the internal Pin of the cable was broken.
2- X003035 "08-Feb-2021", +/- 50V, TIVPMX 10X : Electrical issue
- The cable divides the expected reading value by 2 (Exp: the expected value is 20V, the oscilloscope signal shows 10V).
- After a few minutes the cable no longer measures anything, the value remains at zero.
Question :
1- It's possible to repair both cable ?
2- How can I proceed to return the broken equipment to you ?
