Posted Fri, 30 Sep 2022 19:46:07 GMT by User, Forum

I am having issues with my 4200's screen not working while the unit is running. Even after trying to connect it to the VGA port, it still won't display on an external monitor.

Please reach out to Drew regarding this issue.
Thanks

Posted Fri, 30 Sep 2022 19:51:08 GMT by Expert, Tektronix Applications

Your unit will need to be sent in for service. Please see below on how to proceed:


To set up a repair RMA (model and serial number)
call 1-800-833-9200 opt 2. Or 1- 800-438-8165
Or send an email to rmarequest@tektronix.com
Or https://www.tek.com/en/service-quote
Or https://www.tek.com/en/services/repair/mytek_rma_request

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