Posted Thu, 29 Sep 2022 23:13:46 GMT by User, Forum

I am experiencing issues with my RSA306 with SignalVu v3.23.0022. When the RSA is plugged into the PC, it doesn't seem to be recognized by the software and I get an error message stating "Operational error: Unable to complete operation. See Windows events for error" along with "The added or subtracted value results in an un-representable datetime". I checked the Windows events for an error but saw nothing worth noting. Do you have any suggestions on how to resolve this?

Posted Thu, 29 Sep 2022 23:18:47 GMT by Expert, Tektronix Applications

Hello,

It seems that your version of SignalVu is out of date and may be causing the issue. Please update to V4.1.0022 linked below. If this does not fix the issue please let me know.

https://www.tek.com/en/support/software/application/signalvupc-vector-signal-analysis-software--v410022

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