Posted Fri, 30 Sep 2022 19:45:59 GMT by User, Forum

The 2602 display keeps locking up. After configuring the output current and voltage, I've turned on the output to start running tests but noticed the display was frozen. I've tried resetting the unit, but after a minute the display would lock up again. This was all happening in manual mode. A month ago I noticed an error message on the unit which said something about a battery discharge. This was the first time using it since then.

Posted Fri, 30 Sep 2022 19:51:00 GMT by Expert, Tektronix Applications

Your 2602 will need to be sent in for service. Please see below on how to proceed:


To set up a repair RMA (model and serial number)
call 1-800-833-9200 opt 2. Or 1- 800-438-8165
Or send an email to rmarequest@tektronix.com
Or https://www.tek.com/en/service-quote
Or https://www.tek.com/en/services/repair/mytek_rma_request

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