Julius Jenkins

For all who might be interested - I am still seeking a solution short of returning it to Tektronix for an expensive repair.

Thanks for sharing your thoughts, tips and advice.

Wouldn't you know it. The Manufacturer warranty ended on June 2023.

Unless I hear from someone else with a solution, this will become a fancy door stop.

Thanks for your responses Afonso.

Thanks for the response. 

I'm taking it that only a factory repair will solve this issue then?

Any other way to load a new firmware on it without the normal procedure? For example, is there a way to load through a COM port or similar?

Thanks

Hello Afonso -

Thanks for the response. I didn't install the firmware on it.

What would cause the backup firmware also to be damaged?

Sending it in for repair isn't an option, as the repair cost is prohibitive.

Thanks for any other insight.

Has anyone come across a case where the firmware on the TBS2000 (or similar scope) becomes damaged?

The backup is stored on the scope, and that is also damaged.

On this model, the firmware can't be updated by inserting the USB stick containing the firmware. It can only be updated from within the scope, which is impossible in this case.

I would rather not have to send this to Tek. Anyone dealt with this, or know how to address?

Please see the images

Thanks!