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RE: Accessories needed for Calibration?
There is no need to send the accessories. Please do not include them with your RMA.
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RE: Semiconductor Sensor 4-Wire Measurement for DMM6500
Application requires Dry Circuit Resistance capability. DMM6500 does not have this feature. If you are looking for this capability, the DMM75100 is capable.
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RE: Self-Calibration/ Updating Internal Table
Thanks for contacting us,
There is not a mechanism for self-calibration of the RSA306B. While you can follow the procedures in the Performance Verification manual (https://download.tek.com/manual/RSA306B-Real-Time-Spectrum-Analyzer-Specifications-Performance-Verification-077124301.pdf) to characterize the instrument and verify it is within spec, if the results indicate it needs to be recalibrated it will need to be sent to a calibration lab that supports it. You can find more detail on our calibration services webpage here: https://www.tek.com/en/services/calibration-services
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RE: Seeing a "step" in the spectrum for the RSA306B
What you are seeing is the effect of a limitation of the RSA306B. The capture bandwidth is limited to 40MHz. This causes the RSA to capture several acquisitions and stitch them together, in your case DC to 30MHz, 30MHz to 70MHz, and 70MHz to 100MHz. This is normal behavior for the RSA, and unless you are taking measurements right at the noise floor it should not interfere with your measurements.
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RE: SDS and UN 38.3 Test Results
Attached is the document from tek.com for the TDS3BATC.
https://www.tek.com/en/msds-material-safety-data-sheets/lithium-ion-batteries-li-ionhttps://www.tek.com/en/search?keywords=TDS3BATC&facets=_templatename%3dMarketing+Document%26parsedtechnicaldocumenttype%3dMSDS+-+Material+Safety+Data+Sheets&sort=desc
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RE: Issue with Screen Shutting Off for DPO3014
Your unit will need to be sent in for service. Please see below on how to proceed:
To set up a repair RMA (model and serial number)
call 1-800-833-9200 opt 2. Or 1- 800-438-8165
Or send an email to rmarequest@tektronix.com
Or https://www.tek.com/en/service-quote
Or https://www.tek.com/en/services/repair/mytek_rma_request -
RE: Screen Replacement for TDS2024
I'm not comfortable saying yes as there were multiple versions of the display and it's possible that there might be serial number breaks ect that could impact compatibility.
That said the initial display module had the same part number when they were first introduced regardless of how many channels.
https://www.tek.com/en/oscilloscope/tds1002-manual/tds1000-tds2000-series-service-manual
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RE: Screen Issues with 4200
Your unit will need to be sent in for service. Please see below on how to proceed:
To set up a repair RMA (model and serial number)
call 1-800-833-9200 opt 2. Or 1- 800-438-8165
Or send an email to rmarequest@tektronix.com
Or https://www.tek.com/en/service-quote
Or https://www.tek.com/en/services/repair/mytek_rma_request -
RE: Screen issues with TDS210
The TDS210 is out of long term support and we no longer offer the displays. The old cost to replace the display actually was similar to what it would cost for a new scope. New scope would have multiple year warranty and include new probes.
https://www.tek.com/en/products/oscilloscopes/tbs1000
Let us know if you have any additional questions.
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RE: Issue with screen on TDS2000
Your TDS2000 will need to be sent in for service. Please see below on how to proceed:
To set up a repair RMA (model and serial number)
call 1-800-833-9200 opt 2. Or 1- 800-438-8165
Or send an email to rmarequest@tektronix.com
Or https://www.tek.com/en/service-quote
Or https://www.tek.com/en/services/repair/mytek_rma_request