Posted Fri, 30 Sep 2022 19:45:37 GMT by User, Forum

I have a TDS 2024C scope that on power on the screen is blue and then it goes blank. Do I have a bad screen or bad board?

Posted Fri, 30 Sep 2022 19:50:39 GMT by Expert, Tektronix Applications

I would assume there is a board problem, or loose cable or, the screen being blue then blank gives some indication the screen is working some.
Below is the link to the service manual on tek.com if you whish to do more trouble shooting on your own.
https://www.tek.com/en/oscilloscope/tds2000-digital-storage-oscilloscope-manual/tds2000c-and-tds1000c-edu-series
There is a troubleshooting section in the manual.

To set up a repair RMA (model and serial number)
call 1-800-833-9200 opt 2. Or 1- 800-438-8165
Or send an email to rmarequest@tektronix.com
Or https://www.tek.com/en/service-quote
Or https://www.tek.com/en/services/repair/mytek_rma_request

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