MDO3104 cannot turn on. All LED light up but no further steps. Can you help?
There could be a few possibilities. If just a software issue reloading or upgrading, the firmware could fix it. See link: https://www.tek.com/en/support/software/firmware/mdo3k-firmware-release-v130
If still not powering up the issue is most likely a hardware issue and a repair will be needed.Our factory service team can help with that see contact information below.To set up a repair RMA (model and serial number)call 1-800-833-9200 opt 2. Or send an email to rmarequest@tektronix.comhttps://www.tek.com/en/services/repair/mytek_rma_request
The service manual is on tek.com if you would like investigate more also. Manual: https://www.tek.com/en/oscilloscope/mdo3000-mixed-domain-oscilloscope-manual/mdo3000
You must be signed in to post in this forum.
