Posted Thu, 29 Sep 2022 23:08:01 GMT by User, Forum

I'm having problems booting up my DPO72304SX. This morning the unit was working perfectly fine, but it randomly shut off when we were setting it up. Now we cannot even turn on the unit.

Posted Thu, 29 Sep 2022 23:13:02 GMT by Expert, Tektronix Applications

I understand that you're seeing that the SX won't power up after it lost power while running. Here's what you do: remove the cord/power source and let capacitors discharge. This could take sometimes more than an hour. Then power back up, and it should work. We've seen this solution work for other customers.

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