Unable to get full screen output using VGA Output on the DPO2CONN

I am using a DPO2CONN to create a VGA output from my MSO2000 scope. However, I am not able to get a full screen output. The image appears on the screen with a colored/black area around the scope output, rather than full screen. My monitor is capable of up to 1920x1080, but the image is showing as 640x480. Is this normal behavior? The scope has no controls for the output from the VGA port.

Hello,

This is normal behavior for this scope with the VGA output. The monitor will use the resolution of the scope, which is why you are getting the 640x480. I found that changing the aspect ratio in the Display settings to 4:3 helped make the image clearer.