Posted Tue, 15 Aug 2023 06:06:52 GMT by 山口, 登 Sinior Engineer
When I try to acquire data with "Measurement" or "Data Logger", an error message is displayed and I cannot acquire it.
Is there any workaround for this?

Error message : "index was outside the bounds of the array"
*This is the English description of the "Exception encountered" window in the attached capture.

◆Information
  1. "Hard Copy" and "Waveform" data can be obtained
  2. Tekscope utility version : 1.4.0.0
Posted Tue, 15 Aug 2023 17:32:53 GMT by Wyban, David
Hi.  Yes, I have seen this error come it.  It seemed like something changed in a firmware version that induced this, but then the issue seems to have sub-sided since then, perhaps another firmware update that changed it back.  That said, there is a beta version of TekScope Utility (1.4.1.0) that works around this change in firmware behavior.  I have attached a copy.
Posted Wed, 23 Aug 2023 08:00:15 GMT by 山口, 登 Sinior Engineer

Hi David,

Thank you for your prompt response. and sorry for late reply..
The problem has been resolved.
Thank you very match!

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