Posted Thu, 29 Sep 2022 23:07:26 GMT by User, Forum

I'm having some issues when running calibration procedure on my DPO70604B. While running the calibration on the unit, the screen shows that it is "Running FDC" then immediately fails following this message. I'm not sure what the 'FDC' means and am wondering if this could be the issue, as I have tried the calibration multiple times with the same outcome.

Posted Thu, 29 Sep 2022 23:12:27 GMT by Expert, Tektronix Applications

Hello Joshua,
Assuming this is the SPC calibration from the Utilities menu, disconnect all inputs, adaptors etc., do a default setup then run.

If still failing SPC, there is a hardware failure and a repair will be needed.

To set up a repair RMA (model and serial number)
call 1-800-833-9200 opt 2.
Or send an email to rmarequest@tektronix.com
https://www.tek.com/en/services/repair/mytek_rma_request

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