My DPP7014C won’t load past Tektronix screen

Hello, 
My oscilloscope won’t load past the tektronix screen. It was working 3 years ago before stored. I replaced the cmos battery. Still won’t boot fully. Need help!

Hi Lance,
3 years is quite a bit of time for any scope and your DPO7104C to have a solution for you without physically having your scope  to diagnose.
We do have a service manual if you want to keep troubleshooting and replace parts:
https://www.tek.com/en/oscilloscope/dpo70000-mso70000-manual-6

Otherwise, you'll have to send it in for repair. This scope is under full support, though warranty for your scope ended 1 year after you initially purchased it.
https://www.tek.com/en/services/test-equipment-repair/rma-request

-Iris