Posted Thu, 29 Sep 2022 23:11:53 GMT by User, Forum

Hi, I tried to install a floating license on my DPO72004C scope. The option installation menu showed an expired DPOFL-SR-EMBD license. Tried to install a new license and an error indicated that the software was already installed. Reset the scope still not installed. Changed the time on the scope due to daylight savings time to reflect the correct time thinking that may have been the issue. Tried installing a new license again. Now there are two expired licenses shown in the option install menu for DPOFL-SR-EMBD. I am able to check-in the license with one of the expired ones with its respective exit key. Do you have any suggestions on how to proceed?

Posted Thu, 29 Sep 2022 23:16:55 GMT by Expert, Tektronix Applications

Please check the time in Windows on the scope is set correctly.
Please check the clock on the scope UI to see if it matches the time in Windows on the scope.
1. Set the time in Windows so that it is correct.
2. In the scope go to Utilities -> Set Time and Date…
3. In the Set Time and Date Pane click the “Get date and time” button then click the “Set time and date now” button.
4. Restart the scope

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