I am having issues with my 4200's screen not working while the unit is running. Even after trying to connect it to the VGA port, it still won't display on an external monitor.
Please reach out to Drew regarding this issue.Thanks
Your unit will need to be sent in for service. Please see below on how to proceed:
To set up a repair RMA (model and serial number)call 1-800-833-9200 opt 2. Or 1- 800-438-8165Or send an email to rmarequest@tektronix.comOr https://www.tek.com/en/service-quoteOr https://www.tek.com/en/services/repair/mytek_rma_request
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