Posted Mon, 11 Nov 2024 11:47:04 GMT by Mourkas, Angelos
Hi, 

We have a SMU2400 connected to a Core2Quad PC, with 8GB RAM and an SSD. 

Our problem is that the .xlsx export from kickstart constantly freezes and either exports half the data, or none. 

We tried it with more less than 10 measurements and more than 100 measurements. 

It always crashes. 

Is there any solutions? Is it a memory problem? 

Thank you very much. 
Posted Mon, 11 Nov 2024 19:33:17 GMT by C, Andrea
Can you let us know which version of KickStart you use?
Posted Wed, 13 Nov 2024 12:35:48 GMT by Mourkas, Angelos
Dear Andrea

Sorry for the late response.

We have the 2.11.0 version, build 375

Best Regards
AM

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