Posted Thu, 13 Jul 2023 15:00:08 GMT by Jones, Mark
When using Tekscope to control my MSO46, I can only get Edge as a triggering option when setting up a capture in Tekscope. The documentation shows all of the normal options. I have attached screenshots of each instance.
 
Posted Thu, 13 Jul 2023 17:54:00 GMT by Xu, Iris
Mark,
Could I see a screenshot of your scope's Help-->About page?
Are you updated with a recent firmware, like v1.44?

-Iris
Posted Tue, 22 Aug 2023 14:04:58 GMT by Jones, Mark

Hi Iris,

Sorry about the wait. Here is a screen shot of the TekScope software version and the MSO46 firmware version.

Thanks,

Mark

Posted Wed, 23 Aug 2023 17:03:17 GMT by Xu, Iris
Hi Mark,
I see-- so you're accessing remote control via TekScope PC to your 4 series.
I do find it odd that you're only capable of triggering on the edge type, as regardless of what licenses you have, it should come with 9 basic triggers.

Are you sure that the scope you're remoting into in the first picture the same as the most recent screenshots you sent me? I noticed the sampling rate is different than what I'd expect. The UI is also slightly different (missing a "set to 50%" level button, along with the trigger types missing of course).

-Iris 
Posted Wed, 23 Aug 2023 17:16:35 GMT by Jones, Mark
Hi Iris,

Yes, the scope in the picture is definitely the one I am connected to. I use the TekScope software routinely to capture waveforms. The screenshot capture for the scope was taken at different time than the software screenshot.

The triggering options for the software do seem limited.

The software is great for basic functionality and for manipulating waveforms without the horrible lag on the scope controls, but I am disappointed in the triggering options.

Thanks,
Mark
Posted Wed, 23 Aug 2023 21:30:49 GMT by Xu, Iris
Hi Mark,
Could you install a free trial 4-series license like the SUP4-VID (adds Video trigger) or SUP4-SRAUTO (adds CAN/Lin/FlexRay) and see if it still only allows Edge triggering?

-Iris

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