Request for repair of my 2450

I am seeing 2 issues:
1 - Screen does not respond if I try to change the voltage. No voltage is outputted from the tool.
2 - Output button on the top right corner of the tool is very hard to press to activate it.

I want to ship the tool for repair. This is an urgent request. Thank you.

Below you can find the contact information for our Service Department and please send them serial number of your 2450 SMU and they will be happy to help:

Tektronix/Keithley Repair/Calibration:
Web: https://www.tek.com/rma-request
Email: rmarequest@tektronix.com