Posted Tue, 11 Oct 2022 17:46:21 GMT by Bai, Jing Assistant Professor, Director of Graduate Studies
Our department purchased this sourcemeter  several years ago. We want to use it to perform the I-V measurement of a solar cell device, but the computer installed with the measurement software crashed and we couldn't find the installation CD. Could you provide us the installation files so we can perform the measurement? And who is our local technical support contact staff?
Thank you.
 
Posted Tue, 11 Oct 2022 18:30:14 GMT by A, Jake
Hello,
We no longer provide CDs with software and other downloads.
All relevant documents and files related to the 2602A series SMUs can be found here:
https://www.tek.com/en/search?keywords=2602A
The most current control software is KickStart: https://www.tek.com/en/products/keithley/keithley-control-software-bench-instruments/kickstart
And you may also be interested in Test Script Builder: https://www.tek.com/en/keithley-test-script-builder

Many responses to support requests and technical questions can be found here in the TekTalk community forum.
Otherwise, you can create a case to receive contact from one of our engineers directly:
https://www.tek.com/en/support
However, the A-series models are obsolete and generally unsupported, having been replaced by the 26xxB series.
Our engineers will be able to provide limited support of questions related to the use of the 2602A.
Posted Tue, 11 Oct 2022 18:51:16 GMT by Bai, Jing Assistant Professor, Director of Graduate Studies
Thanks for your reply and the info for the software. We also need the adapters/cables for the measurement.  Are the Triax adapters/3-slot cables still available for the 2602A model? Can I get a quote for that?
Thanks!
Posted Tue, 11 Oct 2022 18:54:56 GMT by A, Jake
Yes, Model 7078-TRX-1 is compatible and still available.
You can contact our purchasing team at buy@tektronix.com for a quote.

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