• RE: 6485 data overflow

    Overflow is a condition where the input signal from the device under test exceeds the range or measurements capabilities of a particular instrument.
    If you are encountering overflow, I would recommend increasing the range for that measurement to appropriately capture the desired reading.
    If you find that overflow on a previous reading/channel is impacting the results recorded on a subsequent channel, I recommend checking the functionality of the channel against a known value (i.e. power supply static voltage source, resistor, etc).
    If the channel is operating within specification, this may be an anomalous reaction to the overflow or could be due to a relative measurement configured via other settings of your test.
    Can you elaborate on what you find when the values 'become large'?
    This will help to better resolve the issue you're encountering. As much detail possible regarding your test, DUTs, settings and readings would be helpful.
  • RE: DAQ6510 continue mode by TCP


    Continuous Trigger mode is only available via the front panel, not remote operation.
    When remote programming, we would recommend developing a trigger model that will provide more control over the buffer and operational details of your test. You can use an infinite trigger, if you prefer, to continually record data in a similar fashion.
    Continuous Trigger mode is designed for data reference as a bench instrument and is not compatible with programming or remote operation.
  • RE: DAQ6510 Data Logging

    The DMM6500 and DAQ6510 operate the same way, in general.
    The front panels of each will operate like a standard DMM with single input to a single A/D converter.
    The sample rate, determined by several settings, will govern the measurement speed on each channel (either front panel or at each channel on a switch card).
    The scan rate will determine how quickly each channel will change/switch. This only governs the channel switching, not the measurement itself.
    To achieve a desired 'total rate' you would need to account for the sample rate of the measurement and the scan rate of the switch card/relays.
    Multiplexers operate in a sequential switching configuration, so you would follow a sequence like the one below:
    CH1 close + measure > CH1 open > CH2 close + measure > CH2 open > CH3 close + measure >......
    Here, you'll find the scan rate will impact the open-close portion of the operation and the sample/measure rate will impact the measurement once the channel is closed/selected.
    You will need to refer to the datasheets for each of the instruments and the switch card to determine specific rate specifications:

    The instrument uses an analog input for the signal from your DUT.
    It will then be processed through an A/D converter for reporting as a reading.
  • RE: Keithley 590 C-V Analyzer: Applying the Calibration Capacitor Correction

    Is it correct that this question is more closely related to connection compensation (in this case a load) for the model 590?
    There are basically three components to this process:  open, short, and load connection compensation measurements. 
    It seems you can't proceed with the load (known capacitance) compensation because the reading is invalid. 
    How did the open and short measurements go?  What are the connections like?

    Is your 590 is in calibration?  If not, I would recommend calibration for the unit.  This may resolve some of the issues you are facing.
  • RE: License File Not Working for KickStart

    I apologize for the delay in response on your post.
    This will require further investigation on an individual basis, which would be better handled with a support case here: 

    However, there may have been a malfunction when the license installed.
    Our support team should be able to help you more effectively in resetting the license and Host ID of your installation.
  • RE: DAQ module card for over 300V?

    DAQ6510, unfortunately, doesn't have any cards that support higher than 300V.
    However, Model 3706A does use the Model 3760 multiplexer card to switch up to 500V maximum per channel.
    This mainframe can support up to 6 cards, so you can select other models in the 37xx series to connect to your other 40 low voltage devices.
  • RE: Change License Managers/Users in TekAMS

    You can also find a video on the Home page of TekAMS for adding Users/Managers:
  • RE: Change License Managers/Users in TekAMS

    License Managers within an account are able to edit several fields in TekAMS, including invitations to new Users/Managers.
    If you are classified as a 'License User' in the account, a License Manager within your organization would need to change your status from User to Manager or they would need to send the invitation.
    License Users can check out licenses and interact with the tool under the associated account.
    License Managers can do all of the operations available to Users, but are also afforded additional control over the account and its contents.

    To invite new Users/Managers to the account, you must first log into your organization's TekAMS account with a Manager profile.
    You will then click the drop-down menu next to your Account's name and account ID (#### - Organization/Account Name).
    This should be located to the left of the Help/FAQ link.
    In the menu, click the Settings option.
    On the new window, select the 'User Manager' tab.
    Click the 'Invite New Users' button.
    Type the desired email account (or add CSV list of email addresses) into the field and press the 'Continue to Step 2' button.
    Select the Role for this invitee (License Key User or License Key Manager), press 'Send Invitations' button.

    Your colleague will receive an email inviting them to create a TekAMS account, if they don't already have one, and to join the account as a User or Manager.
  • Change License Managers/Users in TekAMS

    I need to add a colleague to our organization's TekAMS account to access software licenses. How do I do this?
  • RE: 8009 is not functioning with voltage source of model 6517B

    This may be a service issue. If that is the case, please submit a service request here: https://www.tek.com/en/service-quote
    If you believe this could be a connection issue that doesn't require service, please try replicating the steps below using a standard piece of notebook paper. This will tell us more about general functionality of the system: