Posted Thu, 29 Sep 2022 23:07:01 GMT by User, Forum

Our CSA7404 oscilloscope contains a single optical-to-electrical input (62.5 um, 700 - 1650 nm) that no longer works. We believe the photodiode most likely blew due to over exposure of laser light. We are looking to send the scope in for repairs or to purchase a replacement part if the scope cannot be serviced.

Posted Thu, 29 Sep 2022 23:12:02 GMT by Expert, Tektronix Applications

Hello,
Please contact our service team at the contacts below.
The CSA7404 is on best effort depending the issues they maybe able to repair but they will not know until they see the unit.

To set up a repair RMA (model and serial number)
call 1-800-833-9200 opt 2.
Or send an email to rmarequest@tektronix.com
https://www.tek.com/en/services/repair/mytek_rma_request

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