DPO7254 Blue Screen

PLEASE BE ADVISED: The content of this posting may contain high-voltage safety risk that could potentially result in fatality. The answers provided by Tektronix experts are specific to the question posed in the Thread, and should not be applied to all situations, regardless of similar issues, products, or conditions. Please refer to the safety section of your product manual.
User, Forum

0

Posted 3 years ago by User, Forum

The Recovery Media DVD doesn't work or seem ti be accepted onto my DPO7254. I have tried with another Hard Drive with XP Windows & just ends up with a BLUE SCREEN. Do you have any ideas on what the problem may be?

Answer
Expert, Tektronix Applications

0

Posted 3 years ago by Expert, Tektronix Applications

Hello,
The Recovery Media must be the Tektronix version that matches the Model serial number and hardware in the scope.

Also it could just be a bad disk, or the scope is not working well enough to even do the OS restore in which case a repair will be needed.

You must be signed in to post in this forum.