Suzanne Obermire

Thank you for your feedback. We are aware of this issue. So annoying! We are working on a fix, but apologize for the hassle.

Please visit our new customer portal and share your feedback. You'll need to log in to the website, or create a new MyTek account. My Tek is your personalized 24/7 hub for managing all your Tektronix assets and services. You can:

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Link to customer portal: Portal | Tektronix

Sorry for the delayed response. It took us awhile because we checked throughout the company to find some help for you.  Please note that the datasheet has the most accurate and detailed information.

Wow, that's pretty impressive! Thanks for sharing.

Where can I find the latest version of FW for the TDS3000 series scopes?

020318900 is the current part number for the kit with the Wide Square Pin to Banana Jack adapter with Alligator Clamps and Support Brace. This matches the  0.200" spacing on the TIVPWS500X so it sounds like what you are looking for.

I want to use the TIVPWS500X probe and need a grabber with that. I think it isa  200 mil separation square pin.  I believe the wide square pin to banana lead p/n is 020-3189-xx.  Can you share what the full part number is, and if this is the correct grabber for this probe/application?

You can purchase the software through your account manager or by calling 800-833-9200. In the meantime, here is a link to generate a 30-day free trial (if you haven't already): https://www.tek.com/en/slam/trial/tek?pr=SUP5-SRCOMP

I'd like to order and install the 5-SRCOMP software on my MSO58 scope. What do I do?

Is Win10 still available for DPO7254C or is it no longer available? I know this series is discontinued.