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RE: MSO54 Firmware update failed, now what?
For anyone stuck in this situation try creating a forceinstall.txt file on your usb. From customer support:
First re-download the firmware update file.
On and empty USB drive add the firmware .img file with an empty file named forceinstall.txt
Unplug the unit from wall power for a few minutes.
Connect the USB drive.
Plug back in and power on.
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