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  • RE: MSO54 Firmware update failed, now what?

    For anyone stuck in this situation try creating a forceinstall.txt file on your usb. From customer support:

    First re-download the firmware update file.
    On and empty USB drive add the firmware .img file with an empty file named forceinstall.txt
    Unplug the unit from wall power for a few minutes.
    Connect the USB drive.
    Plug back in and power on.